Shipping policy
This policy is applicable to (USA and International) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.
Delivery Terms:
We use Royal Mail, UPS, DHL, and OSM to deliver the product.
TRANSIT TIME for USA:
Transit time is (5-9) Business Days (Monday to Friday)
TRANSIT TIME for International:
Transit time is (7-14) Business Days (Monday to Friday)
HANDLING & ORDER CUT-OFF
Handling time is (2-5) Business Days (Monday to Friday)
Order cut-off time will be 11:00 PM (GMT-05:00) Eastern Standard Time (Toronto)
SHIPPING COST
Free shipping for all order
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been processed. If an order has already been processed, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
E-mail: info@haveitcased.com
Address: 5919 Ormidale Street, Vancouver, British Columbia V5R 4R4, Canada.